Archive for category Quality Management Systems
Six Problems with Six-Sigma
Posted by Charlie in Education, Leadership, Management, Quality Management Systems, Uncategorized on February 15th, 2010
I have taken the liberty of consolidating David C. Crosby’s provocative six part series on Six-Sigma into one heading (with six sub-heading) under the DISCUSSIONS tab
Each discussion area will have its own sub-page. When you “mouse over” the Discussion Fourm Tab, a pop-down will list the active forums. Highlight and click of the Forum of interest. ====================================================
When you mouse over the “Discussion Forms Tab“, a pop-down will list the active forums of which the QMS discussion is the current forum. Highlight the QMS Discussion and left-click to enter.
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For Openers, to generate interest, here is an abstract of the 6-part series:
Six Problems I have with Six Sigma
by David C. Crosby
November 23, 2009
Source: http://bit.ly/amd9zv
The popularity of the Six Sigma program is truly amazing. An idea that started by extending the routine process capability study from plus and minus four sigma to six sigma has spawned a miniature industry. Software, training, books, lectures, magazine article, consulting, advertising, certification and on and on. An entire methodology has developed; it is truly astonishing. Some people are making a lot of good living practicing Six Sigma, however I seriously doubt if many defects have been prevented.
It’s no secret that I don’t care for the Six Sigma idea. If you read my articles or books (my latest is The Zero Defects Option), I’m up front about it. However, if Six Sigma is what you want to do, it’s your option. As Nike says: “Just Do It.” If it pleases your boss or your customer, it would be foolish not to do it to do it.
I have big problems with the Six Sigma approach, and would not recommend it to anyone. Let me tell you why. If I’m wrong, maybe some Six Sigma belt-person will help me understand where I’m going wrong. This blog will take place in six parts, where I will tell you the six problems I have with Six Sigma.
Presentation on NCSLI RP-5
Posted by Charlie in Calibration, Education, Management, Metrology, Quality Management Systems on August 26th, 2009
For the Metrology Webinar, the morning of 8/26/09, As committee chair, I presented an NCSLI 155.1 Committee Report on Recommended Practice for Measuring and Test Equipment Specification (RP-5). The attendee’s discussed the EU standard entitled “Technical Schedule for Measuring Equipment, the AFNOR FD X 07 025 Guidelines, and how it should be addressed and referenced in RP-5. The recommendation is that AFNOR FD X 07 025 be place in a separate Appendix for reference.
The current status is:
- We now have a complete and comprehensive initial draft (154 pages) from which to start our editorial review.
- The comprehensive draft of RP-5 was presented at the 155.1 Committee Meeting on Monday, Jul 27, 2009 at the NCSL International Conference in San Antonio, TX.
- Incorporate the recommended changes form the table review in San Antonio. Second editorial pass on the comprehensive draft document during September 2009
- First pass editorial review by the entire committee (Members) starting the end of September 2009
- Public review for editorial comments in October -November 2009
- Final committee proof and review December 2009
- Currently scheduled for the proper vetting of RP-5 to the NCSLI Board of Director s for their meeting of January 2010
The underlying goal is to harmonize RP-5 with NCSLI RP-1; Calibration Intervals and NCSLI RP-12; Measurement Uncertainties using the same instrument examples and data.
Public review and comment copy is expected to be available in October 2009. Contact me for an Adobe .pdf file to be sent when RP-5 is available for public comment.
#NCSLI RP-5 Committee Meeting
Posted by Charlie in Calibration, Management, Metrology, Quality Management Systems on July 27th, 2009
#NCSLI RP-5 Committee on Test Equipment Specifications meeting today (7/27/2009) at 4:00pm in Room Seguin B, Grand Hyatt, San Antonio, TX. All interested parties are welcome.
The final draft of RP-5 (15o pages) is now ready for editorial review by the committee and then submission to the NCSLI Board of Directors for publication.
Magazine Article published!
Posted by Charlie in Calibration, Metrology, Quality Management Systems on July 23rd, 2009
In the current issue (Jul-Aug-Sept 2009) of CAL LAB: The International Journal of Metrology published an article titled: “ The Benefits of Automated RF & Microwave Testing for Calibration, Compliance, and Customer Satisfaction” co-authored with Jim Davis of Equipment Management Technology.
An abstract can be read in the ABSTRACT section of this blog or the article, in pdf format, can be downloaded at:
Click on the Download Current Issue to see the Jul-Aug-Sept 2009 issue and turn to Page 45.
Comments are welcome regarding the article
Performance Measurements of Quality Management Systems
Posted by Charlie in Leadership, Management, Quality Management Systems on June 26th, 2009
Use Discussion Forum Tab for discussion page to consolidate all comments into a thread
The object of this discussion is to provoke some dialog as to what are the best ways to measure the performance of a Quality Management System (QMS). There are many different ways to measure performance, we want to identify those determinants that work best for a given situation.
Where the Key Elements of a Functional QMS are:
- Organizational structure
- Responsibilities
- Procedures
- Processes
- Resources
I am proposing that the performance measurements (the determinants) to verify the QMS is fulfilling its designated function are a combination of efficiency and effectiveness. This premise is based on Jain and Triadis [1] who suggest that, “… the metrics be categorized in a way that organization outputs encompass short-term day-to-day activities, tangible results, and long-term goals and objectives”.
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